Our Services

SOLUTIONS THAT SERVE YOUR GOALS ALWAYS.

We apply its expertise and experience to deliver services that drive results and help our clients achieve their brand protection goals. Our unique global reach offers a professional field team that can complete programs and projects of any scale and around the world.
Our Brand Shield brand protection programs offer services that provide the information, the insights, and the protection you need to defend against brand erosion.
We offer our clients a suite of options and each service targets and defends one of the four corners of protection. And our clients enjoy the flexibility of choosing one, some, or all.

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BRAND STANDARD AUDITS

We audit programs are designed to protect your image by providing the information needed for accurate measurement. Our brand standards shops verify the look, feel, and operations against your expectations.

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MYSTERY SHOPS

Validate your customer service expectations by identifying and correcting customer service weaknesses through mystery shops and expert analysis.

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GAMING, HOSPITALITY, & ENTERTAINMENT

We are the global leader in Gaming, Entertainment and Hospitality guest experience evaluations. Our services measure real interactions in the same way your guests experience them.

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LOSS PREVENTION SERVICES

Loss Prevention Services offer a cost-effective solution for retailers, restaurants, and franchises that identify and reduce loss. Our national and global field team of experts offer years of experience to assist with any size program or service.

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MARKET RESEARCH

We assist in helping companies, and market research firms collect, analyze, and report on the product, process, and practice verifications.

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FRANCHISE & ROYALTY ASSURANCE

With over two decades of experience in franchise assurance solutions, We offer solutions that apply objective review and measurement to your franchise operations.

INTERESTED?

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