3.1 You shall pay the charges for the Services as set out in UniverCell’s price tariff, which may vary from time to time. We reserve the right to increase / decrease our charges from time to time within the RPI and / or introduce new charges. If we alter our charges, we will give you at least 14 days prior notice.

With regards to the “RPI”.

“RPI” stands for the “Retail Price Index”. Every year, the Office for National Statistics measures inflation, changes in costs of goods and services, and the cost of living in the UK, to come up with the RPI figure.

UniverCell reserves the right if necessary to raise our prices in line with the RPI of the previous month.
You will not subsequently be entitled to terminate any agreement with us and it will not contravene our contractual obligations with you as per Ofcom regulations.

3.2 UniverCell will send you an itemised bill payment. The charges for the use of the Services will be calculated according to the prices applicable at the time that the Services were used and negotiated by you and UniverCell. Line rental and broadband charges will be billed monthly in advance, whilst call charges will be billed monthly in arrears.

3.3 Payment is accepted by Direct Debit. Direct Debit customers will not be debited until at least 14 days after the delivery of the bill. UniverCell will accept payment by other means but may charge an administration fee at our discretion.

3.4 All charges will have VAT added at the rate prevailing on the date that the bill is produced.

3.5 If payment has not been received within 18 days of the date of the bill we may at any time after that date, without prejudicing our rights to terminate this agreement, prevent you from making any further use of the Service(s).

3.6 In the event that UniverCell suspend your lines for incoming or outgoing calls, we reserve the right to charge a reconnection fee of up to £50 per line.


Posted in: Terms & Conditions